Frequently Asked Questions

Below you’ll find answers to a few FAQs. Still don’t have the answers you need? Contact us.

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Frequently Asked Questions

Ordering

You may cancel any order before payment has been made.

Email us as hello@oils.co.za and we’ll get back to you asap. Feel free to leave your contact number in your email and we’ll give you a call.

Shipping

Most SADC countries. Email us your request and we’ll get back to you with shipping information. For local RSA orders your shipping will be calculated automatically at checkout.

It depends on many factors such as shipping location, weight, stock availability etc. That being said, we aim to ship within 2-4 working days once payment confirmation is received.

Lubricants 101

The most commonly used engine lubricant worldwide is multi-grade mineral oil. Multi-grade mineral oils are formulated to provide a balance between viscosity characteristics at both low and high temperatures, making them suitable for a wide range of operating conditions.

These oils typically have designations like 10W-30 or 5W-40, where the numbers before the “W” represent the oil’s viscosity at low temperatures (the “W” stands for winter), and the numbers after the “W” represent viscosity at high temperatures.

Multi-grade mineral oils offer several advantages:

1. Versatility: They can be used in various types of engines, including gasoline, diesel, and some types of hybrid engines.
2. Availability: They are widely available and come at a lower cost compared to synthetic oils.
3. Compatibility: They are compatible with older engine designs and are suitable for engines with conventional sealing materials.

However, it’s essential to note that with advancements in engine technology and increasing environmental regulations, synthetic oils are becoming more popular due to their superior performance and longer service life. Yet, multi-grade mineral oils remain the most commonly used lubricants due to their widespread availability, affordability, and suitability for many engines and operating conditions.

Using poor quality lubricant in your engine can spell trouble. Think of lubricant like the engine’s lifeblood—it keeps everything running smoothly. If the lubricant isn’t up to snuff, it can lead to increased friction between moving parts, causing them to wear out faster. This can lead to overheating, reduced engine performance, and even total engine failure if left unchecked. Plus, low-quality lubricant might not have the right additives to protect against corrosion and oxidation, further harming your engine’s health. It’s like trying to run a marathon without proper shoes—you might hobble along for a bit, but you’re setting yourself up for a major stumble. So, invest in good quality lubricant to keep your engine purring like a contented cat!

Using high-quality engine lubricants over cheaper alternatives offers several advantages:

1. Better Engine Protection2. Extended Engine Life
3. Improved Fuel Economy
4. Enhanced Performance
5. Compatibility with Modern Engines
6. Longer Oil Change Intervals
7. Warranty Compliance

Overall, while high-quality engine lubricants may come with a higher upfront cost, the benefits they provide in terms of engine protection, performance, and longevity often outweigh the initial investment. Cheaper alternatives may save money in the short term, but they can potentially lead to increased maintenance costs and engine problems down the road.

Read more about why you should choose higher quality lubricants here. 

It’s generally not recommended to mix different types of engine lubricants, as this can alter the oil’s viscosity and performance characteristics. Stick to using the same type of oil or consult your vehicle’s manual for guidance on compatible oils.

Failing to change engine lubricant regularly can lead to increased friction between moving parts, accelerated wear and tear on engine components, reduced fuel efficiency, decreased engine performance, and potential engine damage. Shop our range of engine oils. 

Engine lubricants come in various formulations, including conventional mineral oils, synthetic oils, and semi-synthetic oils. Each type offers different performance characteristics and is suitable for specific engine types and conditions.

1. Conventional Mineral Oils:
Conventional mineral oils are derived from crude oil through a refining process. They are the most basic type of engine lubricants and have been used for decades. These oils offer decent lubrication properties and are generally more affordable compared to synthetic oils. However, they tend to break down more quickly under high temperatures and heavy loads, requiring more frequent oil changes.

2. Synthetic Oils:
Synthetic oils are engineered in a laboratory from chemically modified petroleum components or entirely synthetic compounds. They are designed to offer superior performance and protection compared to conventional mineral oils. Synthetic oils have a more uniform molecular structure, which provides better lubrication, improved viscosity stability, and enhanced resistance to oxidation and thermal breakdown. They also flow more easily in cold temperatures, reducing engine wear during startup. Synthetic oils are often recommended for high-performance engines, extreme driving conditions, and vehicles operating in cold climates.

3. Semi-Synthetic Oils (Synthetic Blend):
Semi-synthetic oils, also known as synthetic blends, are a mixture of conventional mineral oil and synthetic oil components. They are formulated to offer a balance between the improved performance of synthetic oils and the affordability of conventional oils. Semi-synthetic oils typically provide better protection and performance than pure mineral oils, making them a popular choice for modern engines that require enhanced lubrication but don’t necessarily need the full benefits of synthetic oils. They offer improved viscosity stability, thermal resistance, and oxidation resistance compared to conventional oils, albeit to a lesser extent than full synthetic oils.

Each type of engine lubricant has its own set of advantages and disadvantages, and the choice between them depends on factors such as the vehicle’s age, engine type, driving conditions, and manufacturer recommendations. It’s essential to select the appropriate oil viscosity and formulation based on the specific requirements of your vehicle to ensure optimal engine performance and longevity.

Returns and Refunds

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